About Troy
As a Service Advisor at H&H CDJR Papillion, I am passionate about providing world-class customer experiences, drawing upon my years of experience in this field and my award-winning track record as Employee of the Year at previous employers. Growing up in Omaha, I developed a deep appreciation for friendly and relatable interactions. I possess a strong understanding of individual needs and strive to resolve each issue with the utmost care and efficiency. My adventurous nature extends beyond the workplace, where I delight in exploring the wonders of the world, having explored Western locales and the vibrant island of Cozumel. My scuba diving experiences have taught me the importance of staying calm under pressure. Outside of work, I enjoy discussing vacations, connecting with people, and keeping up with my young son's perpetual learning and exploration. I am committed to providing unparalleled customer service and am eager to assist you with all your automotive needs.
Customer rating
5.0 / 5 based on 151 ratings (102 written reviews)
Recent reviews
Troy was very thorough on his explanation, explained how the processes work at h&h i will drive a 1 and a half just to work with Troy.
— Bradley H. ,
Very helpful and informative, always made an effort to ensure timely service and provide discounts where possible to help with the costly work needs done on both vehicles.
— Michele W. ,
Very good experience from the time that I walked in, until I drove my repaired Ram home! Thank You!
— Brian P. ,
Fantastic!! Troy was very friendly and helpful
— Albert C. ,
Prompt courteous service. Listened to my extra instructions and documented them.
— Joe P. ,
Awesome- super helpful, even helped find someone to get my tv screens working!
— Emily E. ,
Very helpful!
— Donovan B. ,
Outstanding
— Robert S. ,
Troy was great help in getting my truck back on the road in a timely manner and kept me updated throughout the whole process.
— Jim E. ,
Troy was awesome to work with, I will be asking for him on my next visit
— Kathleen E. ,